<script type="application/ld+json"> { "@context": "https://schema.org", "@type": "Person", "@id": "https://www.vfsgroup.com.au/team/cris-laid#person", "name": "Cris Laid", "givenName": "Cris", "familyName": "Laid", "jobTitle": "Customer Service", "description": "Cris Laid brings 15 years of customer service experience to VFS Group. She plays a lead role in client services, heading up the client services team for online investment accounts with a primary focus on account administration and customer service.", "worksFor": {"@type": "Organization", "@id": "https://www.vfsgroup.com.au/#organization", "name": "VFS Group"}, "url": "https://www.vfsgroup.com.au/team/cris-laid", "knowsAbout": ["Client services", "Account administration", "Customer service", "Online investment accounts"], "hasCredential": [ {"@type": "EducationalOccupationalCredential", "credentialCategory": "degree", "name": "Bachelor of Sciences (Physics)"} ] } </script>

Our People

Daniel Moss

Managing Director

Stefan Urosevic

Director & Chief Financial Officer

Jack Kouzi

Director of Strategy

Toni Hennock

Head of client relationships

Danilo Medojevic

Head of financial advice

Martin Woods

Senior Portfolio Manager

Luke Alexander

Financial Adviser

Alfie Omega

Paraplanner

Cristine Inso

Assistant Paraplanner

Marie Ocubillo

Customer Service
Home
/
Team
/
Cris Laid

Cris Laid

Customer Service
Tag Placeholder

Bio

Cris joins VFS with 15 years of Customer Service experience. She plays a lead role in client services. She heads up the client services team for online investment accounts. Her primary focus is account administration and customer service.

Education Qualifications

  • Bachelor of Sciences - Physics

Experience & Memberships

Area of Expertise

Connect on LinkedIn

Your Complete Wealth Management Partner

Speak to us today to discuss your personalised financial strategy and discover how our expert team can help you achieve your goals.

Contact us
Contact us
Sitemap
Home
Experience
Team
Superannuation Advice
Investment Management
Mortgages
Personal Insurances
Contact
Location
Sydney | Head Office
Ground Floor
5-9 Harbourview Crescent
Milsons Point NSW 2061
Contact Details
Phone
+61 2 9126 8944
1300 220 360
Email
info@vfsgroup.com.au

Disclaimer

Vertical Capital Markets, ABN 11 147 186 114 trading as VFS Group, is the holder of AFSL 418 418. A financial services guide is available from VFS Group website: www.vfsgroup.com.au and should be considered before deciding to deal in VFS Group equity and derivative products. Derivatives can be highly leveraged, carry a high level of risk and are not suitable for all investors. Investors should only invest in such products if they have experience in derivatives and understand the associated risks. VFS Group recommends that you seek appropriate advice.

Please click here to review our Financial Services Guide.

Copyright © 2026 All rights reserved VFS Group
|
Privacy Policy
Website by emd:digital
Home
Experience
Services
Superannuation Advice
Investment Management
Mortgages
Personal Insurances
Team
FAQ
Superannuation FAQs
Investment Management FAQs
Mortgages FAQs
Personal Insurances FAQs
Contact
Strategy Consultation
Strategy Consultation
Client Login
Client Login